Employsure's Business Owner Helpline

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Call our employer helpline. We offer free initial advice to business owners about workplace relations and more. Don't put it off any longer.
Ask us anything. Tell us your concerns. It’s entirely confidential. We're here to help not to judge.
Proudly independent of and not affiliated with the Australian Government.
3 STEPS TO ACCESS EMPLOYSURE'S ADVICE:
Call our 24/7 Helpline.
Describe your problem and we'll help solve it with straightforward, general advice.
We can also meet with you at your workplace to discuss how Employsure's paid services can help you navigate complex issues.

About Employsure

Employsure is Australia's largest workplace relations advisory, servicing over 20,000 clients nationwide. Employsure's expert Advisers are available to support your business manage the complexity of workplace relations. At Employsure, we believe that running a small business takes courage, and business owners shouldn't be held back by complex workplace relations legislation.

Employsure is here to help business owners do what they do best: run their business. Employsure’s mission is to take the difficulty out of the Fair Work Act, so they have the confidence to succeed.

The benefits of being an Employsure client:

  • Employsure can advise you on the Fair Work Act and your obligations.
  • Employsure can help you understand rates of pay and the Modern Awards system.
  • Employsure can produce up to date employment contracts, handbooks and policies.
  • Employsure can run a workplace review and provide you with a tailored report and action plan.
  • Employsure can supply you a work Health and Safety Handbook, plus forms for your staff.
  • Employsure can help you meet workplace health and safety standards.
  • Employsure can give you the peace of mind that you are operating a safe, fair and complaint workplace.
  • Employsure opened its doors in 2011, as a one-man start up in Bondi. Employsure Founder Ed Mallett was a former employment relations barrister in the UK, and frustrated by a model that charged high legal fees to small business owners who needed help, he set about building something new.

    Employsure was the answer, offering small business owners the right workplace relations advice at the right time, at the right price. With the financial backing of UK-based Peninsula Group, Employsure Pty Ltd went national in 2012 and became one of the fastest growing professional services companies in Australia and New Zealand.

    Racing Services, QLD
    Employsure Client

    More than 29,000 business owners trust Employsure's expert advice on Modern Awards.

    or Ask A Question

    EmploysurePLUS

    Sometimes your business may need a little more care, which is why Employsure’s EmploysurePLUS package might be the solution you need to help manage your workplace relations obligations.

    The EmploysurePLUS team provides:

  • Face to face support with a specialist Employsure consultant to assist with issues such as disciplinary meetings, grievance investigations and redundancy meetings.
  • In-house training for your employees and management team on workplace best practice, delivered by an Employsure specilaist.
  • Additional health and safety visits from an Employsure consultant for businesses that require reviews across multiple locations.
  • [Employsure] has provided me with compliant Employment Relations documentation. Something I have not had either the time or the expertise to compile."

    Brett - Bretel Communications NSW
    Employsure customer
    The Defectors, NSW
    Employsure Client

    Top quality advice and attentive service

    Employsure's specialists are available 24/7. No matter what your fair work issue, we're here to help. Peace of mind is just a phone call away ...

    or Ask A Question

    Employsure Assist Program

    Employsure also offers a referral program called the Employsure Partner Network. This program allows businesses and clients to access incentives for successfully referring clients to Employsure.

    Benefits of joining the Employsure Partner Network include:

  • Stand out by offering your clients an essential workplace relations solution with access to advice and training seminars offered by Employsure.
  • Reap the rewards with incentives for successfully referring clients to Employsure.
  • Be confident that your clients are compliant across all workplace relations legislation.
  • How would your network benefit from the Employsure Partner Network?

  • Your network will receive professional and practical advice on workplace relations, courtesy of the Employsure advice line.
  • Practical training on workplace compliance at free seminars in their local area, delivered by Employsure consultants.
  • They will receive workplace news, resources, and tools, delivered developed by Employsure and made available to your network.
  • Employsure Assist Partner Meeting
    Employsure's Services

    Employsure Law

    Employsure also has its own Employment Law Firm which offers Employsure clients access to high quality legal support and representation when dealing with Fair Work Commission and Fair Work Ombudsman claims. Employsure Law is a subsidiary of Employsure.

    The Employsure Law legal team deal with more than 1000 claims each year, helping Employsure clients handle claims related to:

  • Unfair dismissal
  • Adverse Action
  • Discrimination and Sexual Harassment
  • Underpayments
  • Bullying and Harassment
  • Disputes
  • Employsure Law gives Employsure clients access to a dedicated legal team for a fixed fee, so there are no hidden costs. If your business is facing a claim with the Fair Work Commission or Fair Work Ombudsman, Employsure Law will be able to support Employsure clients.

    Armadillo and Customline Campers, QLD
    Employsure Client

    Working at Employsure

    Employsure is renowned for its award-winning culture and dedicated to professional and personal development. A career at Employsure is a rewarding experience and you are supported to achieve your goals.

    From Marketing and Sales to IT and Consultancy, Employsure is often recruiting and looking for talented people to join its growing team.

    Interested in working with Employsure? It could be the best career decision you ever make. Check out the Employsure Trophy Cabinet:

  • Business Services Growth Company of the Year
  • HRD Employer of Choice 2019
  • 2018 Aon Best Employers in Australia and New Zealand
  • Australian HR Awards: Best Reward & Recognition Program
  • Employsure Staff Meeting

    Understanding Workplace Safety With Employsure

    Employsure consultants are experts in Workplace Health and Safety and can visit your business to offer professional advice, and plans for action.

    A workplace Health and Safety review with an Employsure consultant will include:

  • A tailored Evaluation Report and Action Plan, developed by an Employsure consultant
  • A tailored Workplace Health and Safety Manual, developed by an Employsure consultant
  • Policies and reporting procedures
  • A Workplace Health and Safety induction handbook
  • Required forms
  • Employsure Advisor
    Employsure Sydney Office

    The Employsure Better Business Podcast

    Employsure is proud to be Australia's leading workplace relations experts. But we also know there is so much more to running a business. That's why Employsure launched its Better Business Podcast, a monthly show filled with tips, information and interviews with the brightest minds in small business.

    Each month a special guest joins the show to discuss trends, topics and issues affecting the small business sector.

    Listen to Employsure’s Better Business Podcast on Spotify, Stitcher, iTunes, Google Podcasts or online.

    An Overview Of Employsure's Services
    2:35

    What Do Employsure Clients Have To Say?

    “The team at Employsure are very well researched and have a great depth of knowledge and potential problems are resolved in a quick and efficient manner. A resource that every business should utilise.”
    - Tony

    “My experience with Employsure has been wonderful. I have use every bit of advice they have provided me with. The templates are also a great tool. No complaints from me. I highly recommend them."
    - Natalie

    “Employsure gave us peace of mind and empowered us to deal with issues within the business. They have outstanding follow through and are very professional in their dealings with clients. No problem or question is too hard for Employsure and they make us feel at ease with our concerns. Employsure is definitely an investment into your business not only an expense!"
    - Romina

    "Employsure is one of those rare businesses that can actually deliver on their promise to support you.”
    - Joel

    Read more on our Employsure reviews page or from our Feefo reviews and Glassdoor reviews.

    Mayfield Chocolate, Brisbane
    Employsure client since 2017

    Employsure Complaints

    Employsure takes complaints seriously. Employsure is passionate about delivering the best possible service, and complaints will be dealt with quickly and confidentially. If you wish to make a complaint about Employsure, will be assigned a dedicated case manager who will manage your complaint process.

    Employsure has a simple process to report and track complaints. If you would like to make a complaint about your experience with Employsure please visit our Employsure Complaints page to start the process.

    Employsure Accolades

    What our clients say

    Hospitality

    It’s basically given me a HR consultant, I can just ask Employsure and it confirms what I’m doing is right."

    Simon Booy - Saccharomyces Beer Cafe
    Employsure Client
    Retail

    Employsure gives us certainty."

    Jonathan Grealy - Niche Reform
    Employsure Client
    Automotive

    Employsure gives me the freedom to run my business the way I need to."

    Kieran Syme - DentFree AutoTree
    Employsure Client
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